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myKin App User Terms and Conditions

PLEASE READ THESE USER TERMS AND CONDITIONS CAREFULLY

These Terms and Conditions are effective as of 26 May 2026 

1. INTRODUCTION 

1.1. The myKin App and the Services made available through the myKin App are owned and operated by James and George Pty Ltd (ACN 660 140 116) (myKin our, us or we). 

1.2. By downloading, using, browsing or accessing the myKin App and the Services, you  acknowledge that you have read, understood and accept these myKin App User Terms and Conditions (agreement), together with our Privacy Policy, and agree to abide by them. If you do not accept this agreement, you must not access and use the myKin App and the Services. 

1.3. In this agreement, you and your means the individual who accesses or uses the myKin App and the Services, and whose details are listed in the Account (and includes anyone acting on your behalf or with your express or implied authority). 


2. MYKIN APP  

2.1. The myKin App is a personal safety and wellbeing mobile application which allows the  user’s trusted contacts to non-evasively monitor their safety (such as by scheduling  regular check-ins, inactivity monitoring, distress button and alert triggering in the event of  an emergency or where the user is in a dangerous or unsafe situation) (collectively, the  Services). 

2.2. Although the myKin App contains personal safety features, the myKin App and Services are not a substitute for emergency services or law enforcement providers nor a substitute for taking personal responsibility and actively maintaining your own safety. myKin App does not assume any responsibility for your safety, security or wellbeing while using the  myKin App. Our role in providing you with access and use of the myKin App and the  Services should be construed strictly in this context only. 

2.3. By downloading, accessing and using the myKin App, we grant you a non-exclusive, non transferable, personal, revocable and non-sublicensable licence to download, install,  access and use the myKin App and the Services for the Subscription Term. You must only  use the myKin App and Services for personal and non-commercial purposes. You will not acquire or be entitled to any rights other than those rights expressly set out in this agreement. 


3. CHANGES

3.1. We reserve the right to change any provision of this agreement in any way, and we may, in our absolute discretion and without notice to you, add, change or remove any users, functions or features of the myKin App, the Services or any Third-Party Products and Services made available to you through the myKin App.  

3.2. If we provide you with notice of changes to this agreement, we shall do so by either email or by posting it on the myKin App or our Website.  


4. SUBSCRIPTION TERM 

4.1. This agreement commences on the date you create an Account with us on, or via, the  myKin App (Commencement Date) and shall continue until terminated in accordance with clause 16 (Subscription Term). 


5. REGISTRATION AND ACCESS 

5.1. To access and use the myKin App, you must: (a) download the myKin App from the Apple Store or Google Play Store; (b) create and setup an account on the myKin App (Account); (c) upload your image to the myKin App using the camera app on your mobile phone or  taken from your existing photo library; and (d) obtain the consent of each of your trusted contacts (your Safety Net) before adding  them to the myKin App as your emergency contact. You must upload the contact  details (name and phone number) of least one emergency contact to the myKin App. We recommend that your trusted contacts be of at least the age of 18 years and be  willing and reasonably able to respond to a distress or emergency alert triggered by  you. 

5.2. You are responsible for: (a) maintaining control over, and the confidentiality of, your Account; (b) keeping your Account registration information current, complete, accurate, and  truthful. All Personal Information as well as the information you provide to setup your  Account is subject to our Privacy Policy. You must not impersonate another account  holder or provide false identity information to gain access to or use the myKin App or  the Services; (c) notifying us immediately in writing of any unauthorised access to, or use of, your  Account (d) for all activities or transactions that occur using your Account. We are not liable for any  loss or damage arising out of, or in connection with, any unauthorised access or use  of, your Account. 


6. YOUR OBLIGATIONS 

6.1. When accessing and using the myKin App and the Services, you must at all times: (a) obtain and maintain all compatible hardware, software and communications  equipment necessary to download, access, and use, the myKin App and the Services (including, but not limited to, ensuring that all device settings are enabled and your  mobile device has sufficient battery life when using the myKin App);  (b) comply with all Relevant Laws with respect to your obligations under this agreement and only use the Services and myKin App responsibly, lawfully and for its intended  purpose; (c) comply with Apple’s and Google Play’s terms of service; and (d) comply with all of our directions, policies and guidelines advised in writing to you or as  displayed on the myKin App from time to time. 

6.2. myKin will not be liable to you or anyone else if, for any reason, the myKin App and the  Services are unavailable at any time or for any period. From time to time, we may suspend  or restrict access to all, or some parts of the myKin App and the Services.  

6.3. You must not: (a) not misuse or abuse the myKin App by sending false alerts, engaging in unlawful  activity, or interfering with the operation or security of the myKin App; (b) introduce, access, store, distribute or transmit any viruses, worm, trojan or other  malicious code into the myKin App; (c) violate any myKin IP or any third party’s Intellectual Property Rights; (d) copy, modify, duplicate, create derivative works from, frame, mirror, republish, transmit  or distribute all or any portion of the myKin App, or any other third party software that  you may access or use through the myKin App, in any way;  (e) access all or any part of the myKin App and/or the Services in order to build a product,  service or code which competes or reproduces the myKin App and/or the Services (in  full or part);  (f) modify, alter, adapt, reverse compile, disassemble, reverse engineer or otherwise  reduce to human-perceivable form all or any part of the myKin App in any way, or  otherwise learn the source code or algorithms underlying the myKin App;  (g) license, sell, rent, lease, sub-let, transfer, assign, distribute, display, disclose, or  otherwise commercially exploit, encumber or otherwise make the myKin App and the  Services available to any third party; and (h) use the myKin or the Services for any unlawful purpose or other purpose not  authorised by us in writing. 

6.4. If you activate the ‘distress button’ or a scheduled check-in is missed, the myKin App will automatically contact your Safety Net using the contact details provided by you through the myKin App. 


7. USER DATA 

7.1. When you create your Account and access and use the myKin App and the Services, you  will be required to provide User Data to myKin. The creator of the User Data will retain  ownership of the User Data uploaded or published on the myKin App. To the maximum  extent permitted by Relevant Laws, we do not warrant that any User Data displayed on  the myKin App by you is accurate, complete, reliable, current or error-free, nor do we  make any warranty about the standard or quality of any Content, User Data or Third Party  Products and Services displayed on, or via, the myKin App. You (and not myKin) are  solely responsible for the completeness, accuracy, reliability, legality and quality of any  User Data published by you on, or via, the myKin App.  

7.2. You grant myKin a worldwide, non-revocable, non-exclusive, royalty-free and perpetual  licence to use, disclose, share, reproduce, store, distribute, publish, export, adapt, edit,  translate, produce derivative works from or copy, your User Data (including Intellectual  Property Rights contained therein) for any purpose, including for the purpose of: (a) enabling us to provide the myKin App and the Services to you and otherwise  perform our obligations and exercising our rights under this agreement;  (b) informing the user of other products or services that we may offer from time to time  or in relation to Third-Party Products and Services;  (c) complying with a legal requirement, such as a law, regulation, court order,  subpoena, warrant, legal proceedings or in response to a law enforcement agency  request; and (d) providing, operating, maintaining, or improving the Services, the myKin App, or our  other products and services. 

7.3. myKin shall use reasonable endeavours to follow our archiving procedures for User Data  in accordance with its standard back-up policy from time to time. In the event of any Loss  of User Data, your sole and exclusive remedy shall be for myKin to use reasonable  endeavours to restore the User Data, that is lost or damaged, from the latest back-up of  User Data, maintained by us. 

7.4. We will not be responsible for any Loss, destruction, alteration, corruption or disclosure of  User Data caused by our or your acts or omissions or the acts or omissions of other users  of the myKin App or any third party. 

7.5. You agree to make your own enquiries to verify information, data and content displayed  on, or via, the myKin App (including Third-Party Products and Services) and to assess the  suitability of any information, data or Content before relying upon such information, data  or Content. If you choose to rely upon any information, data or Content displayed or  published on, or via, the myKin App and/or the Services (including User Data, Content and Third-Party Products and Services) you do so at your own risk. We make no  representations or warranties that use of the Content, User Data and Third-Party Products  and Services will not infringe any third party’s Intellectual Property Rights or a third party’s  privacy rights. 


8. SUBSCRIPTION FEES AND PAYMENT 

8.1. We do not charge you a fee to download the myKin App. However, if you wish to access  the myKin App and Services, you must pay us the Subscription Fees and other amounts  owing to us under this agreement during the Subscription Term. The Subscription Fees  are payable in advance (either on a monthly or annual basis) in accordance with the Direct  Debit Authority.  

8.2. If you do not cancel this agreement before the end of the Trial Period, the Subscription  Fees will be immediately debited from your bank account or credit card (as applicable) by  our Third-Party Payment Processors.  

8.3. All Subscription Fees are in Australian Dollars and are inclusive of any goods and services  taxes. To the maximum extent permitted by Relevant Laws agreement, the Subscription  Fees and all other amounts owing to myKin under this agreement are non-refundable. 

8.4. When setting up your Account, you will be offered payment options by our Third-Party Payment Processors to pay the Subscription Fees. myKin may, at our absolute discretion  and without notice to you, change the payment method that can be used to access and  use the myKin App and Services at any time. 

8.5. Payment of the Subscription Fees and all other amounts owing to myKin under this  agreement are made by means of direct debit to our Third-Party Payment Processors in  accordance with the Direct Debit Authority in clause 9. By making payment of the  Subscription Fees or any other amount owing to myKin under the agreement, you will  provide our Third-Party Payment Processors with accurate and complete billing  information, and you authorise our Third-Party Payment Processors to access your billing  information (including Personal Information) for the purpose of processing your payment. 

8.6. myKin may increase the Subscription Fees for the provision of the myKin App or charge  additional fees to access new functions or features of the myKin App at any time upon 30 days’ written notice to you. The fee increases will come into effect in the next billing cycle.  If you do not agree to these fee increases, you must terminate this agreement no later  than 30 days after the date you received written notice of the fee change or the fee  changes were posted to the myKin App or Website. 


9. DIRECT DEBIT AUTHORITY 

9.1. By accepting this agreement, you authorise our Third-Party Payment Processors to debit  from your credit or debit card or bank account (as applicable) the Subscription Fees (or  any other amount owing to myKin under this agreement) as and when such fees are due  and payable under this agreement (Direct Debit Authority). myKin do not collect, store,  use or disclose your credit card or bank account details. 

9.2. Renewal will automatically occur on a monthly or annual basis (depending on which one  you choose) until cancelled through the subscriptions page on your mobile device. You  may at any time cancel or change your Direct Debit Authority by accessing the  subscription page on your mobile device. If you cancel the Direct Debit Authority, myKin will not be able to provide you with access to, and use of, the myKin App and Services  beyond the current billing cycle, unless you provide our Third-Party Payment Processors  with a new Direct Debit Authority. If you wish to resubscribe, you will need to create a new  Account and pay the Subscription Fees prevailing at the time. 

9.3. If our Third-Party Payment Processors cannot process a renewal payment (for example,  due to an expired card or insufficient funds), your subscription will be automatically  cancelled, and access to the myKin App and Services will cease at the end of the current  billing cycle. It is your responsibility to ensure that your payment details are correct and  that there are sufficient funds available on your credit or debit card to allow each debit to  be made in accordance with the Direct Debit Authority. If there are insufficient funds: (a) the transaction will be rejected, and the payment will be treated as if it were never  made; (b) your financial institution may charge you a fee and/or interest; and (c) you must arrange for the debit to be made by another method or arrange for  sufficient funds to be available by an agreed time so that our third party payment  processors can process the debit. 

9.4. It is your responsibility to check your credit or debit card, or bank account statement (as  applicable) to verify that the amounts debited from your credit or debit card or bank  account are correct. 

9.5. If you believe that an error has been made in debiting your credit or debit card or bank  account (as applicable), you should update your credit or debit card or bank account  details by accessing the subscription page on your mobile device as soon as possible.  


10. INTELLECTUAL PROPERTY RIGHTS 

10.1.You acknowledge that myKin , or our licensors, are the owners of the myKin App (and  any Intellectual Property Rights contained therein) including any information, Content or  technology that may be provided to, or accessed by, you in connection with your use of  the myKin App and the Services (including any modifications, enhancements of the  foregoing) (collectively, MyKin IP). Accessing and using the myKin App and the Services  does not give you (or anyone else) ownership of, or any right, title or interest in the myKin IP.  

10.2.Ownership of any User Data will vest in you but excluding myKin IP.  


11. OUR OBLIGATIONS 

11.1.Subject to your compliance with the terms of this agreement, during the Subscription  Term, myKin shall use reasonable endeavours to provide you with access to and use of  the myKin App and the Services. 

11.2.In the event that we fail to provide you with access and use of the myKin App in  accordance with clause 

11.1, we will use reasonable endeavours to correct any such  non-conformance or provide you with an alternative means of accomplishing the desired  performance. The foregoing constitutes your sole and exclusive remedy for any breach  of clause 11.1. 

11.3. The undertaking in clause 11.1 will not apply in the event of: (a) any non-conformance which is caused, or contributed, by use of the Services and  the myKin App contrary to our instructions or the terms of this agreement; (b) modification or alteration of the Services and the myKin App by any party other  than us or our duly authorised Personnel; (c) the unsuitability or malfunction of the myKin App and/or the Services when used in  conjunction with any software, platforms, applications and tools supplied by a third  party provider; and (d) Force Majeure Events. 


12. THIRD PARTY PRODUCTS AND SERVICES 

12.1.You acknowledge that the myKin App and Services may require you to use or access  Third-Party Products and Services and that you do so solely at your own risk.  

12.2.We make no representation or commitment and we shall have no liability or obligation  whatsoever in relation to the content or use of any such Third-Party Products and  Services, or any transactions completed, and any contract entered into by you, with the  owner, licensor or operator of such Third-Party Products and Services.  

12.3.We recommend that you refer to the third party’s terms and conditions and privacy policy  prior to using the relevant Third-Party Products and Services. 

12.4. myKin does not endorse, sponsor or approve any Third-Party Products and Services  used in conjunction with the myKin App and Services. It is your sole responsibility to  determine that specific products or services, meet your needs and are suitable for the  purposes for which they are used. 

12.5. Any rights you may have to access Third Party Products and Services shall be limited to: (a) the extent of myKin’s ability to pass on such rights to you; or (b) the relevant third-party licensor terms. 


13. NO WARRANTIES 

13.1. To the maximum extent permitted by Relevant Laws, we exclude all express or implied representations, conditions, statutory guarantees, warranties and provisions (whether based on statute, common law or otherwise), in connection with the myKin App and the Services. 

13.2. Nothing contained in this agreement excludes, restricts or modifies the application of any condition, warranty or other obligation, the exercise of any right or remedy, or the imposition of any liability under the Competition and Consumer Act 2010 (Cth) or any other national, State or Territory legislation where to do so is unlawful.  

13.3. You acknowledge, and agree that to the maximum extent permitted by Relevant Laws,  we make no representation, warranty or guarantee in relation to the availability, continuity,  reliability, accuracy, currency or security of the myKin App and the Services (or any  Content, User Data or Third-Party Products and Services provided in connection with the  MyKin App) and we will not be liable to you if the myKin App and/or the Services is, or  becomes unavailable for any reason, including directly, or indirectly as a result of: (a) telecommunications unavailability, interruption, delay, bottleneck, failure or fault; (b) negligent, malicious, wilful acts or omissions of third parties (including third party  providers) or other users; (c) the technical limitations of your mobile device or any software, hardware and  communications equipment used by you to access and use the myKin App and  Services;  (d) maintenance (scheduled or unscheduled) carried out by us or any third-party provider, including in respect of any of the systems or network used in connection  with the provision of the myKin App; (e) services provided by third parties (including internet service providers) ceasing or  becoming unavailable; or (f) a Force Majeure Event. 

13.4. myKin App shall use commercially reasonable endeavours to make the myKin App and the Services available 24 hours a day, seven days a week, except for: (a) planned maintenance carried out at times advised in advance by myKin; and (b) unscheduled maintenance which may need to be performed from time to time.  myKin will, where practicable, use reasonable endeavours to conduct any  unscheduled maintenance outside of Business Hours.  


14. LIMITATION OF LIABILITY 

14.1.To the maximum extent permitted by Relevant Laws, myKin will not be liable to you or  any third party for: (a) any Claims or Losses (including Consequential Loss); or (b) loss of, or damage to, any property or any personal injury, illness or death to you  or any third person, arising out of, relating or connected to, the provision or use of the myKin App and Services  by you (including Content, User Data and/or Third-Party Products and Services  generated or made available through the myKin App or the Services) and this agreement,  regardless of the cause of action on which they are based, even if advised of the  possibility of such damage occurring.  

14.2. All risk in using the myKin App and the Services passes to you upon creating an Account  or otherwise using the myKin App and the Services (whichever is earlier). myKin is not  liable to you or anyone else arising out of, or in connection with, any Loss suffered by you  or anyone else during the period the myKin App is in use on your mobile device, including,  but not limited to, any failure of the myKin App to notify your Safety Net when you are in  distress, during an emergency or when you fail to notify your Safety Net you are safe  during a scheduled wellbeing check-in. myKin assume no responsibility, and we have no  liability to you or anyone else for any use of, or reliance on, any Content, User Data and/or  Third-Party Products and Services obtained or generated from your access to, and use  of, the myKin App and the Services.  

14.3. To the maximum extent permitted by Relevant Laws, under no circumstances will myKin’s aggregate liability to you or anyone else, whether based upon warranty, contract, statute, tort (including negligence) or otherwise, exceed the amount you paid to myKin under this  agreement in the one month immediately preceding the date on which the Claim giving  rise to such liability arose. 

14.4.You agree to defend, indemnify and hold myKin, our Affiliates and our Personnel  (collectively, the Indemnified) harmless from and against any and all Claims or Losses, that may be brought against the Indemnified or which the Indemnified may pay, sustain  or incur as a direct or indirect result of or arising out of: (a) your access to, and use of, or reliance on the myKin App or the Services (including  the Content, User Data and Third-Party Products and Services); (b) any breach of myKin or any third party’s Intellectual Property Rights or other rights  caused by you;  (c) any breach of Privacy Laws caused by you; or (d) any breach by you of this agreement. 


15. PRIVACY 

All Personal Information you provide to open an Account and any User Data (including Personal  Information) you upload, share, or publish on, or via, the myKin App, is subject to our Privacy  Policy, which is incorporated into this agreement. You warrant that, in relation to any Personal  Information comprising you User Data (including contract details of your emergency contracts) or any other information disclosed to us by you on, or via, the myKin App: (a) it has been collected in accordance with Privacy Laws; (b) you have the authority to upload, post, publish or otherwise transmit such  information on, or via, the myKin App; and (c) you have obtained the informed consent of the individuals who are the subject of  such Personal Information in order for us to use, disclose, store, transfer, process  or handle it. 


16. TERMINATION 

16.1. During the Subscription Term you may terminate this agreement at any time by selecting the ‘delete account’ button in the Account Settings page of the MyKin App. You must  cancel your subscription before deleting the myKin App from your mobile device. If you  cancel your subscription, your access to the myKin App will continue for the remainder  of the current billing period. 

16.2. We may terminate or discontinue the myKin App or any major functions or features of  the myKin App and/or the Services at any time (without liability to you) by 21 days’  written notice to you, or by otherwise posting it on the myKin App or the Website.  

16.3. You agree that myKin may, at any time and at our sole discretion, with or without cause  or any notice to you, terminate, suspend or block your access to (either temporarily or  permanently): (a) your Account; and/or (b) the myKin App and the Services; and/or (c) any social media pages linked to our business or the myKin App; and/or (d) any other products and services offered on, or via the myKin App (including  Third-Party Products and Services). 

16.4. Cause for such suspension or termination may include, but are not limited to: (a) any serious or repeated breaches or violations of this agreement, our policies and  guidelines and any other agreements entered into between the parties; (b) your failure to comply with Apple’s and Google Play’s terms of service; (c) serious or repeated breaches or violations of another person’s Intellectual  Property Rights or privacy rights; (d) the failure to pay the Subscription Fees; (e) your activities, conduct or transactions on, or, via, the myKin App, which brings, or  has the capacity to bring myKin and/or the myKin App into disrepute; and  (f) requests by law enforcement or other government agencies.  

16.5.You agree that all such suspensions or terminations shall be made at our sole discretion  and that we shall not be liable to you or any third party for any such suspension or  termination. 


17. EFFECT OF TERMINATION 

On termination of this agreement for any reason: 

(a) myKin will (without liability to you) delete your Account and all your User Data will promptly be deleted or de-identified in accordance with our documentation retention and destruction laws; and 

(b) all licences to use the Services and rights of access to the myKin App granted under this agreement will immediately terminate. 


18. FORCE MAJEURE EVENT 

We will not be responsible to you, (or anyone else) if we are prevented from or delayed in  performing our obligations, by acts, events, omissions or accidents beyond our reasonable  control, including but not limited to, acts of God, governmental actions, shipping, postal or other  relevant transport strike, failure or accident, lockouts or other labour difficulty, war or national  emergency, acts of terrorism, fire, explosion, flood, an act or omission of a third party, epidemic,  pandemic, mandatory government shutdown or lockdown, shortage of or inability to obtain any  necessary materials, equipment, facilities or services, the failure of performance provided by  others, hacker attacks, denial of service attacks, internet interruption or virus, accidents or  breakdown of plant, machinery, software, hardware or communication network, or default of  hosting or data centre providers (Force Majeure Event). 


19. DISPUTE RESOLUTION 

19.1. Any party claiming a dispute exists under the agreement must notify the other party in  writing of the nature of the dispute (Dispute Notice), except where urgent interlocutory  relief is being sought.  

19.2. The parties must in good faith attempt to resolve any dispute between them.  

19.3. If the dispute cannot be resolved within 30 days of receipt of a Dispute Notice, either party  may commence legal proceedings in relation to the dispute.  

19.4. Each party must continue to perform its obligations under this agreement notwithstanding  the existence of any unresolved dispute.  


20. UPDATES AND VARIATIONS 

20.1. Without notice to you, we may, at our absolute discretion, from time to time: (a) change, add or delete the functions, features, performance, or other characteristics of the myKin App; or (b) apply or install updates to, or new versions of, the myKin App. 

20.2. You acknowledge that the Content on the myKin App is subject to change at any time and may be out of date at any given time. myKin are under no obligation to: (a) update, correct or fix any Content or errors in the myKin App; and/or (b) notify you of any changes to the Content or the myKin App unless required by a Relevant Law to do so.  

20.3. Some of the provisions contained in this agreement may also be superseded by provisions or notices published elsewhere on the myKin App. Any changes are effective immediately upon posting to the myKin App. Your continued use of myKin App thereafter constitutes your acceptance of all such changes to the agreement.  

20.4. Please read this agreement before using the myKin App as the agreement may have changed since the last time you accessed and used myKin App. If you do not agree to any change, then you must immediately stop using the myKin App and the Services. 


21. SUPPORT SERVICES 

21.1. myKin may, at our absolute discretion, provide you with user support services during Business Hours in accordance with the myKin standard support services and maintenance policy (as amended from time to time).  

21.2. If you require user support services or you are having difficulties accessing and using the  myKin App and the Services, you may contact us through our Website.  


22. GENERAL  

22.1. If any provision in this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of this agreement which will continue in full force and effect. 

22.2. No agency, principal-agent, partnership, joint venture, employee-employer or franchisor franchisee relationship is intended or created between you and us by this agreement. 

22.3. You may not assign, transfer or deal in any other manner with all or any of your rights or obligations under this agreement without our prior written consent. To the extent permitted by Relevant Laws, we may, at our absolute discretion, amend the terms of this agreement and/or assign, transfer or deal in any other manner with all or any of our rights or obligations under this agreement without your prior written consent. 

22.4. This agreement, and any other documents referred to in it, represent the entire agreement between us and you in relation to the subject matter and supersedes any previous arrangements, agreements, representations, understandings or statements (whether verbal, in writing, or in some other format). 

22.5. The laws of the State of New South Wales, Australia govern this agreement. You agree  to submit to the exclusive jurisdiction of the Courts of New South Wales, Australia. 


23. DEFINITIONS  

In this agreement, the following words shall have the following meanings: 

(a) Account has the meaning in clause 5.1(b). 

(b) Account Settings means the account settings page within the myKin App that allows you  to manage your Account, Personal Information, preference and other settings within the  myKin App. 

(c) Affiliate means in relation to any party, a person which, directly or indirectly, (i) is  Controlled by that party; or (ii) Controls that party; or (iii) is Controlled by a person referred  to in (ii) above, and for this purpose Control means the power of a person to secure  (whether by the holding of shares, possession of voting rights or by virtue of any powers  conferred by articles of association, constitution, partnership agreement or other document  regulating such person) that the affairs of another are conducted in accordance with its  wishes. 

(d) Business Days means each day excluding Saturdays, Sundays and public holidays in New South Wales. 

(e) Business Hours means 9:00am to 5:00pm on Business Days. 

(f) Claim means any allegation, debt, cause of action, liability, claim, proceeding, suit or demand of any nature whether present or future, fixed or unascertained, actual or contingent, at law, in equity, under statute or otherwise.  

(g) Commencement Date has the meaning in clause 4.1. 

(h) Content means all the information, text, materials, graphics, logos, button icons, images, video and audio clips, trade marks (whether registered or not), layout, arrangement, graphical user interface, look and feel, databases, functionality and control features of the  myKin App. 

(i) Consequential Loss means the following, however arising and even if it is reasonably  contemplated by the parties on the Commencement Date as a likely result of breach of the  agreement: (i) direct, indirect, consequential, incidental, special, remote or unforeseeable  loss, damage, cost or expense; (ii) loss of revenue, profit, income, bargain, opportunity  (including marketing or advertising opportunity), use, production, customers, business, contract, goodwill, or anticipated savings, loss caused by business interruption, or the cost  of obtaining new financing or maintaining existing financing, loss of or corruption to data,  loss of use of data, economic or financial loss, loss of opportunity or expectation loss, loss  of personal safety or security; (iii) costs or expenses incurred to prevent or reduce loss or  damage which otherwise may be incurred or suffered by a third party; or (iv) loss or damage  of the nature set out above in clauses (i) to (iii) (inclusive) that is incurred or suffered by or  to a third party. 

(j) Force Majeure Event has the meaning in clause 18. 

(k) Intellectual Property Rights means designs, copyright, trade marks, patents, operations,  software or systems, trade names and domain names, rights in goodwill, rights in  confidential information or other intellectual property rights, whether under statute,  common law, equity, and whether registered or unregistered, and including all applications  for, and renewals or extensions of, such rights and all similar rights which subsist or will  subsist now or in future in any part of the world. 

(l) Loss means loss, damage, liability, charge, expense, outgoing, payment or cost of any nature or kind, including all legal and other professional costs including Consequential Loss. 

(m) myKin, our, us or we has the meaning in clause 1.1, and where the context permits, includes or Personnel and Affiliates. 

(n) myKin App means the software made available through the mobile application, and used  by myKin to provide you with Services, including the application and database software  for the Services, the system and server software used to provide the Services, the  computer hardware on which that application, database, system and server software is  installed, and all Intellectual Property Rights contained therein, provided or otherwise made  available by us on or via, the myKin App.  

(o) myKin IP has the meaning given to it by clause 10.1. 

(p) Personnel means any director, officer, employee, contractor or agents, of a party (in your case, includes any person acting for or on your behalf)  

(q) Personal Information has the same meaning that it has under Privacy Laws, namely information or an opinion about an identified individual or an individual who is reasonably identifiable, whether the information or opinion is true or not and recorded in a material form or not. 

(r) Privacy Laws means any applicable laws and codes of practice dealing with privacy, including the Privacy Act 1988 (Cth) (as amended), the Australian Privacy Principles and any other legislation, codes and policies relating to the handling of Personal Information. 

(s) Privacy Policy means our privacy policy available on the myKin App or the Website or such other web address notified by us to you from time to time, which is incorporated into this agreement. 

(t) Relevant Laws means any relevant rules of common law, principles of equity, international, federal, state and local laws, statutes, rules, regulations, proclamations, ordinances and by-laws and other subordinate legislation, rulings, or legal requirements and Privacy Laws, anywhere in the world.  

(u) Safety Net has the meaning in clause 5.1(d). 

(v) Services has the meaning in clause 2.1. m 

(w) Subscription Fees means the fees payable by you to access and use the myKin App and Services (including Third-Party Products and Services) for the Subscription Term as further described on the myKin App. 

(x) Subscription Term has the meaning in clause 4.1. 

(y) Third Party Products and Services means software, products, services or content (including all Intellectual Property Rights contained therein) that: (i) are provided by third party providers; (ii) interoperate with the myKin App and Services; and/or (iii) may be identified as third party products or services. 

(z) Third-Party Payment Processor means Apple Pay, Google Pay and any other a third party payment processor permitted by myKin from time to time.  

(aa) User Data means all data, content, material and information (including Personal  Information): (i) uploaded to or stored on the myKin App by you; (ii) transmitted by the  myKin App at your instigation; (iii) supplied by you for uploading to, transmission by, or  storage on, the myKin App; or (iv) generated by the myKin App as a result of the use of  the Services by you, but excluding myKin IP. 

(bb) User Name has the meaning in clause 5.1(b). 

(cc) Website means the website located at www.mykinapp.com.au and any other website notified by us from time to time. (dd) You or your has the meaning in clause 1.2 

Copyright © 2025 James and George Pty Ltd

ABN  30 660 140 116 

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